Shenzhen Aotsr Technology Co., Ltd.
Providing best products and best service is our company target.
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FAQ
Q1. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDP.
Q2. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q3. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q4. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q5. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Shipping
1. Customs fee and Taxes are the buyers responsibility, we seller cannot control it and will no be responsible for this, please kindly note about it before you place the order.
If the item has been returned because of the buyer's refusion to clear the customs or receive the parcel, the shipping postgae and the expensive return fee will be fallen to the buyers responsibility.
2. If your shipping address belongs to remote area in the shipping company's shipping system, you need to add the remote fee for your parcel delivery or change a more rural shipping address, otherwise your parcel cannot be sent out.
Whether your address belongs to the remote area or not, you can check your address on DHL website.
3. Please don't supply PO BOX address, we can't send the parcel to this kind address.
Note: Russian customers need to supply their full name for the contact name on the parcel.